Contact : Team Lead/Harm Reduction Coordinator
Address : 1324 2nd St N Cranbrook BC V1C 4T6
Phone : 250-426-3383 Toll Free: 1-800-421-2437
Hours : Monday - Thursday 9:00 a.m. - 4:30 p.m.
Friday 8:00 a.m. - 12:00 p.m.
Free Breakfast 8:00a.m. - 10:30 Friday
Population served : Youth, adults, seniors - Self referral
Safe Supply, Drug Checking, Naloxone Training and Supplies, HIV Hep-C support.
Contact : Contacts for local meetings vary
Address : Meeting locations vary
Phone : 250-426-3876
Website : https://www.aa.org/ General Information Website
For meeting locations, days, and times please contact number above
Population served : All people with alcohol addiction issues - Self Referral.
Contact : Contacts for local meetings vary
Address : Meeting locations vary
Phone : pending confirmation of information
Contact : Jamie Jenkins
Address : #202-1617 Baker St Cranbrook BC V1C 1B4
Phone : 250-489-4344 Toll Free : 1-877-489-4344 Fax : 250-489-1020
Email : info@ekass.com Website : www.ekass.com
Population served : Adults, seniors, and youth affected by their own or someone else's substance use - Self referral
Provides a wide range of free substance use services, including assessment, treatment, referral , harm reduction, counselling, prevention and education.
Contact : Coordinator
Website ; https://www.interiorhealth.ca/locations/cranbrook-mental-health-substance-use
Population served : Individuals with mental health and addiction issues
Referral process : Self referral; hospital, nurse, doctor referral
Services Provided : Mental health and addiction services.
Contact : Contacts for local meetings vary
Address : Meeting locations vary
Website : http://www.na.org
Population served : Individuals with drug addiction issues wanting to attend meetings. - Self Referral.
Address : #202-1617 Baker St Cranbrook BC V1C 1B4
Phone : 250-489-4344 Toll Free : 1-877-489-4344 Fax : 250-489-1020
Email : info@ekass.com Website : www.ekass.com
Population served : Individuals looking for medically assisted safer alternatives for managing opioid dependency.
Pending confirmation of information
Pending confirmation of information
Mailing Address : PO Box 29 Fort Steele BC V0B 1N0
Phone : 250-426-6306
Email : help@ranchrecovery.com
Website : www.topoftheworld.com
Population served : Individuals with alcohol or drug addictions requiring detoxification and/or treatment
Pending Confirmation of Information
Contact : Adoption Social Worker
Address : #201-1212 2nd St N Cranbrook BC V1C 4T6
Phone : 250-426-1514 Fax : 250-426-1441
Website : https://www.mcf.gov.bc.ca/adoption/
Population served : Families requiring information on adoption.
Contact : Adoption Staff
Address : Pending confirmation of information
Phone :
Contact : Audiologist
Address : 20 23rd Ave S Cranbrook BC V1C 5V1
Phone : 250-420-2200 Fax : 250-420-2295
Population served : children and youth birth to 18years
Referral process : parent referral; doctor, nurse, infant development consultant, child development consultant and teacher referral.
Service provided : Hearing health services.
Contact : Supported Child Development Worker
East Kootenay Supported Child Development
20-A 12th Ave S Cranbrook BC V1C 3V7
Phone ; 250 426 4043 Toll Free : 1-866-426-4043 Fax : 250-426-4003
Email :
Website :
Population served : Parents, caregivers, paraprofessionals, and professionals living or working with children with autism.
Referral process : self referral, community agency referral.
Service provided : Resource library with books, DVDs, toys games, therapeutic equipment a
Contact : Branch Manager
Address : 24 11th Ave S Cranbrook BC V1C 2N9
Phone : 250-489-4704 Fax : 250-426-4003
Email : info@axis.bc.ca
Website : http://axis.bc.ca/contact-us/
Population served : Children, youth, families requiring support.
Referral process : Ministry of Children and Family Development.
Service provided : Addiction services, behavioural support services, specialized family support, family and individual counselling, children and women's supports.
Contact : Program Staff
Address : 22 12 Ave S Cranbrook BC V1C 2N9
Phone : 250-489-5011 Toll Free : 1-800- 426-4003 Fax : 250-489-5905
Email : b2bcoordinator@ccssebc.com
Population served : Pregnant women, their partners, and new parents.
Referral process : Self referral; doctor, midwife, or nurse practitioner referral.
Service provided : Support through pregnancy and birth up to babies first year.
Monday to Thursday 9:30 a.m. - 4:00 p.m.
Contact : https://bigbrothersbigsisters.ca/
Contact : BCFFPA Staff
Address : #208-20641 Logan Ave Langley BC V3A 7R3
Phone : 604-544-1110 Toll Free : 1-800-663-9999
Email : office@bcfosterparents.ca
Population served : Children and youth in foster and foster families.
Referral process : Self referral.
Service provided : Information, support, programs and training for foster families.
Contact : Nurse
Address : Interior Health Authority
20 23rd Ave S Cranbrook BC V1C 5V1
Phone : 250-420-2214 Fax : 250-420-2295
Population served : First time moms from age 16 to 25.
Referral process : Self, community, doctor, or nurse referral.
Service provided : Support for first time moms from early pregnancy to when the child turns 2 years of age.
Contact : Program Staff
Address :100-1000 21st Ave N Cranbrook BC V1C 5L9
Phone : 250-426-5222 Fax : 250-426-2134
Email : reception@cmhakootenays.org
Hours : Monday to Friday 9:00 a.m - 5:00 p.m.
Population served : Children, Youth, and Families.
Referral process : Self, community, or school referral.
Service provided : Education, awareness, emotional support for children, youth, and their families; individual and groups.
Contact : Coordinator
Address : Confirmation of information pending
Phone :
Contact : Child Find BC and Victoria Chapter Staff
Address : #208-2722 Fifth St Victoria BC V8T 4B2
Phone : 250-382-7311 Toll Free : 1-888-689-3475 Fax : 250-382-0227
Website : http://childfindbc.com
Hours : Monday to Friday 10:00a.m. - 2:00 p.m.
TO REPORT A MISSING CHILD CALL 911 AND 1-800-387-7942
Service provided : A network across Canada of charitable non-profit organizations that deliver services to families whose children go missing.
Contact : Social, Kinship, Guardian, or Family Support Worker
Address : Ktuxana Kinbasket Child and Family Services Society
7274 Mission Rd Cranbrook BC V1C 7E5
Phone : 250-489-4563 Toll Free : 1-888-489-4563 Fax : 250-489-4585
Website : www.ktunaxa.org
Population served : Aboriginal, Inuit or Metis children, youth, and families.
Referral process : Self, community or child protection reports/assessments.
Contact : Child Protection, Guardianship or Resource Social Worker
Address : Ministry of Children and Families
#201-1212 2nd St S Cranbrook BC V1C 4T2
Phone : 250-426-1514 Fax : 250-426-1441
Website : https://www.mcf.gov.bc.ca
Population served : Children, youth and families involved with child protection social workers and foster care.
Referral process : Self - youth or parent/caregiver; social work referral.
Service provided : Protection, safety and support of child
Contact : Child and Youth Mental Health Clinician
Address : Ministry of Children and Families
#201-1212 2nd St S Cranbrook BC V1C 4T2
Phone : 250-426-1514 Fax : 250-426-1441
Website : https://www.mcf.gov.bc.ca/mental_health/
Population served : Children, youth and families.
Referral process : Self, community, school, or doctor referral.
Service provided : Mental health assessment, planning, individual and group therapy for children and youth under 19.
Contact : Child and Youth with Special Needs Social Worker
Address : Ministry of Children and Families
#201-1212 2nd St S Cranbrook BC V1C 4T2
Phone : 250-426-1514 Fax : 250-426-1441
Website : https://www.mcf.gov.bc.ca/spec_needs/index.htm
Population served : Children, youth and families.
Referral process : Self, community, school, or doctor referral.
Service provided : Service and supports for children and youth under 19 with special needs.
Contact : Help Line Social Worker
Phone : 310-1234 No area code required
Website : https://www.safekidsbc.ca/helpline.htm
Referral process : Self, any child under the age of 19 who is being abused or at risk for being abused; parents who are afraid they might hurt their child; community members who know a family where a child is being abused
Referral process : Self.
Service provided : Social worker on phone to listen and take action to stop the abuse.
Contact : Family Navigator
Community Connection Society of Southeast BC
Address : 16 12 Ave S Cranbrook BC V1C 2N9
Phone : 250-425-2542 Cell : 250-417-7671
Email : earlyyears@ccssebc.com
Population served : Cranbrook children age birth to 6 years and their families.
Referral process : No referral required, open to any agency and family member wanting to participate.
Service provided : Call-in, email, or in person service to guide and support families children 0-6.
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Contact : Program Staff
Address : 100-1000 21st Ave N Cranbrook BC V1C 5L9
Phone : 250-426-5222 Fax : 250-426-2134
Email : reception@cmhakootenays.org
Website : www.kootenays.cmha.bc.ca
Population served : Children, youth and families.
Referral process : Self referral; school or community referral.
Service provided : Education, awareness, emotional support for children, youth, and their families. Services are both individual and group.
Contact : Child and Youth Mental Health Clinician
Address : 201 - 1212 2nd St N Cranbrook BC V1C 4T6
Phone ; 250-426-1514 Fax : 250-426-1441
Website : www.mcf.gov.bc.ca/mental_health/
Population served : Children, youth , and their families.
Referral process : Self referral; community, school, or doctor referral.
Service provided : Mental health assessment, planning, individual and group therapy for children and youth under age of 19. Parenting groups and school programs.
Contact : Clubhouse Staff
Phone : 250-426-0102
Population served : People with mental illness.
Referral process : Self referral: doctor: psychiatric team.
Service provided : Socialization and drop in centre for people with mental illness.
Contact : Centre Staff
Address : Crisis Intervention and Suicide Prevention Centre of BC.
763 East Broadway Vancouver BC V5T 1X8
Phone : 604-872-1811 (Admin office) Fax : 604-879-6216
Toll Free : 1-800-784-2433
Website : info@crisiscentre.bc.ca
Population served : Youth, adults, and seniors requiring emotional support.
Referral process : Self referral.
Service provided : Th Distress Phone Services provide confidential, non-judgemental, free emotional support, 24 hours
Contact : Staff
Address : 208-1212 2nd St N Cranbrook BC V1C 4T6
Phone : 250-417-2534 Fax : 250-417-2531
Population served : Youth 14 years of age and older with an IQ under 70 who have a developmental disability and serious mental health disorder.
Referral process : Self referral; community, family medical professional or social worker; CLBC referral.
Service provided : Assessment, treatment, therapeutic interventions, consultations, support, and advocacy.
Contact : Department Staff
Address : 13 24th Ave N N Cranbrook BC V1C 3H9
Phone : 250-426 5281 Toll Free : 1-866-288-8082
Population served : Anyone requiring immediate mental health assessment or medical care.
Referral process : Self referral; community, family or medical professional.
Service provided : Immediate assessment or support with respect to mental health or illness.
Website : https://www.WelcomeBC.ca
Population served : Any permanent resident, live-in caretaker, refugee, naturalized Canadian citizen, temporary foreign worker, provincial nominee who is new to Cranbrook.
Referral process : Self referral.
Service provided : Welcome BC website has information and videos in several languages with information relevant to newcomers to Canada.
Contact : Coordinator
Address : Garden - Eric McKinnon Park
18th St and 6th Ave N Cranbrook BC
Phone : 250-427-7981
Population served : Everyone!
Referral process : No referral.
Service provided : The Cranbrook Public Produce Garden is a community food-growing garden open to everyone, at any time. It is owned by everyone that comes in the gates, equally. Come and take part by helping to plan, week, maintain, and harvest the fresh produce.
Contact : Settlement Worker
Address : 19A 9th Ave S Cranbrook BC V1C 2L9
Phone : 250-581-2112
Website : www.cbal.org
Population served : Any permanent resident, live-in caretaker, refugee, naturalized Canadian citizen, temporary foreign worker, provincial nominee who is new to Cranbrook.
Referral process : Self referral.
Service provided : CBAL's settlement services can help eligible clients get help with information about the community, citizenship, language training, housing, banking, etc.
Hours of Operation : In-person and online services are available
Phone : 778-761-2011 or 778-774-2133 Toll Free : 1-833-426-0534
Contact : Program Coordinator
Address : Community Connections Society of Southeast British Columbia
209 16th Ave N Cranbrook BC V1C 5S8
Phone : 250-426-2943
Email : betterathome@ccssebc.com
Population served : Government funded program with volunteers who help seniors with day to day takes so seniors can continue to live independently in their own home and remain connected to their community.
Contact : Volunteer staff
Phone : 604-437-1940 Toll Free : 1-866-437-1940
Website : https://bcceas.ca/
Population served :Older adults.
Referral process : Self referral.
Service provided : Protecting the legal rights of older adults; increasing access to justice for older adults; providing supportive programs for older adults who have been abused; creating community awareness of abuse of older adults.
Contact : Executive Director
Address : 3205 Mt. Fisher Dr Cranbrook BC V1C 8K8
Phone : 250-489-0802 Toll Free : 1-877-489-0803
Email : info@caregiversnetworkik.com
Population served : Caregivers to elderly individuals living at home.
Referral process : Self referral; community referral.
Service provided : Providing support and resources to caregivers of seniors in the East Kootenays. W e offer support groups in Cranbrook and area.
Contact : Community Facilitator
Phone : 778-517-5123
Email : cranbrookagefriendly@gmail.com
Population served : Citizens of Cranbrook and surrounding area.
Service provided : Senior programs, website, and newsletters
Contact : Sandy Zeznik
Phone : 250-417-9376
Email : szeznik@icloud.com
Population served : Adults experiencing abuse in their community.
Referral process: Self referral.
Service provided : Provincially funded resource for the benefit of Community Response Networks which facilitates prevention and education activities working towards an end to abuse, neglect, and self-neglect of adults in BC.
Contact : Interior Health Authority
Address : 20 23rd Ave S Cranbrook BC V1C 5V1
Phone : 250-489-1734
Population served : Individuals requiring care in their home
Referral process : Self referral; family referral; medical referral.
Population served : Individuals requiring care in their home.ive health care for an individual so they are able to remain in their own home..
Contact : Staff or Volunteers
Address : 125 17th Ave S Cranbrook BC V1C 5V1
Phone : 250-426-3618
Email : seniorshall11@gmail.com
Population served : Community seniors.
Referral process : Self referral.
Service provided : A place for seniors and community to gather for fun activities and socialization. Monthly calendar of activities.
Contact : Program staff.
Address : 1700 4th St S Cranbrook BC V1C 6Y3
Phone : 250-426-3710 Fax : 250-426-3622
Population served : Seniors residing in the community but abut at risk.
Referral process: Home support worker referral
Service provided : Activities throughout the day and respite care for caregivers.
Contact : Coordinator
Address : FW Green Home
1700 4th St S Cranbrook BC V1C 6Y3
Phone : 250-420-2495
Population served : Seniors requiring precooked meals for pick up
Referral process : Self referral.
Service provided : Frozen dinners picked up from the FW Green Home. Meals are chosen by the individual based on their personal likes/dislikes.
Contact : Interior Health Staff
Address : Interior Health Authority
20 23rd Ave S Cranbrook BC V1C 9V1
Phone : 250-420-2210 Fax : 250-420-2295
Population served : Individuals with cognitive decline, psychiatric and /or behavioural difficulties.
Referral process : Doctor, nurse, social worker, or pastor referral
Service provided : Lunch and dinner delivered 3 days per week. Short term 3 month program and then reviewed based on need.
Contact : Volunteer Coordinator
Address : Interior Health Authority
1000 21st N Cranbrook BC V1C 5L9
Phone : 250-426-8019 Fax : 250-426-2134
Population served : Community seniors.
Referral process : Self referral.
Service provided : Training is provided to volunteers who visit isolated individuals in the community. Volunteers are matched with "buddies" based on the client needs and the Volunteer.
Contact : Volunteer Staff
Phone : 604-437-1940 Toll Free : 1-866-437-1940
Population served : Older Adults
Referral process : Self referral.
Service provided : Older adults can speak to a trained professional about situations where they were abused or mistreated, and they can be referred to a local community or other appropriate resource.
Contact : Volunteer Staff
Phone : 604-437-1940 Toll Free : 1-866-437-1940
Population served : Older Adults
Referral process : Self referral.
Service provided : Older adults can speak to a trained professional about situations where they were abused or mistreated, and they can be referred to a local community or other appropriate resource.
Contact : Community and Family Services Supervisor
Address : The Salvation Army
533 Slater Rd NW Cranbrook BC V1C 5Y4
Phone : 250-426-3612
Population served : Individuals unable to get out to get groceries or cook.
Referral process : Doctor, nurse, social worker, or pastor referral
Service provided : Lunch and dinner delivered 3 days per week. Short term 3 month program and then reviewed based on need.
Contact : Volunteer Coordinator
Address : 1000 21st Ave N Cranbrook BC V1C 5L9
Phone : 250-426-8019
Population served : Community seniors..
Referral process : Self referral.
Service provided : Volunteer opportunity to be matched with a senior who requires help grocery shopping.
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Address : 1 - 9370 Airport Access Rd Cranbrook BC V1C 7E4
Email : Airport@cranbrook.ca
Population served : Everyone
Referral process : No referral
Service provided : Air travel through Airline Partners;Air Canada and West Jet.
Website : https://flycanadianrockies.com
Contact : Transit Staff
Address : Sun City Coach Lines
1229 Cranbrook St N Cranbrook BC V1C 3S6
Phone : 250-417-4636 Fax : 250-426-5101
Website : http://www.transitbc.com/regions/cra/contacturs/default.cfm
Population served : Everyone
Referral process : No referral
Service provided : Local bus routes through Cranbrook, see website for fares and routes. Free passes available through community partners, Community Connections and The Salvation Army - by appointments.
Book a trip (24 hours in advance)
Phone : 1-855-417-4636
Website : https://www.bctransit.com/cranbrook/schedules-and-maps/health-connections/kimberley-cranbrook/
Population served : Everyone
Referral process: No referral
Service provided : Local bus transport between Cranbrook and Kimberley, see website for fares and routes.
Contact : Transit Staff
Address : Sun City Coach Lines
1229 Cranbrook St N Cranbrook BC V1C 3S6
Phone : 250-417-3178 Fax : 250-426-5101
Website : https://www.bctransit.com/cranbrook/riderinfo/handydart/booking/
Hours : Monday to Friday 8:00 a.m to 5:00 p.m.
Population served : Anyone requiring door to door transit service.
Referral process : No referral.
Service provided : Transit service which is wheelchair accessible and for those with cognitive disabilities.
Address : 113 5th Ave S Cranbrook BC V1C 1Z3
Phone : 250-426-1111
Population served : Everyone
Service provided : Taxi transportation.
Phone : 778-382-7729
Population served : Everyone
Service provided: Providing reliable, professional, eco friendly bus transportation between Vancouver, the Kootenays, and Calgary.
Email : info@mountainmikes.ca
Website : https://mountainmanmikes.ca
Address : 911 Kootenay St N Cranbrook BC V1C 3V4
Phone : 250-426-5511
Population served : Everyone
Service provided : Taxi transportation.
Contact : Branch Manager
Address : 24 11th Ave S Cranbrook BC V1C 2N9
Phone : 250-489-4074 Fax : 250-489-4042
Email : info@axis.bc.ca
Website : http://axis.bc.ca
Population served : Children, youth and families requiring community-based support.
Referral process : Ministry of Children and Families Development
Services provided : Addiction services, behavioural support services, specialized family support and resources, counselling, parenting support, and FASD key worker.
Contact : Program Staff
Address : 22 12th Ave N Cranbrook BC V1C 3V7
Phone : 250-489-5011 Toll Free : 1855-589-5011 Fax : 250-489-5905
Email : b2bcoordinator@ccssebc.com
Open : Monday to Thursday 9:30 a.m. to 4:00 p.m.
Population served : Pregnant women, their partners and new parents.
Referral process : Self referral: doctor, midwife, or nurse practitioner.
Service provider : Support through pregnancy and birth up to the babies first year.
Contact : Program Staff
Address : 100-1000 21st Ave N Cranbrook BC V1C 5L9
Hours : Monday to Friday 9:00 a.m. to 5:00 p.m.
Phone : 250-426-5222 Fax : 250-426-2134
Email : reception@cmhakootenays.org
Website : www.kootenays.cmha.bc.ca
Population served : Children, youth and families.
Referral process : self referral; school or community referral.
Service provided : Education , awareness, emotional support for children, youth, and their families. Services are both individual and group.
Contact : Executive Director
Address : Administrative Office
209A 16th Ave N Cranrbook BC V1C 5S8
Phone : 250-426-2976 Toll Free : 1-800-426-4043 Fax : 250-426-2978
Email : executivedirector@ccssebc.com
Population served : Families and individuals requiring support and services.
Referral process : self referral; community referral.
Service provided : Provides support services for all ages and stages, referrals, and advocacy.
Contact : Program Staff
Address : 209A 16th Ave. N Cranbrook BC V1C 5S8
Phone : 250-426-2912 Fax : 250-426-2978
Email : cbkwrc@ccssebc.com
Population served : Women and their children.
Referral process : self referral; drop in or phone
Service provided : Counselling, emergency food, computer access, community information and support.
Contact : Nurse
Address : 12 1617 Baker St Cranbrook BC V1C 1B4
Phone : 250-489-3198 Fax : 250-4893752
Website : http://www.bcmidwives.com
Population served : Pregnant women and their partners.
Referral process : self referral.
Services provided: personal and individualized care and support for pregnant women and their families including the choice of birthing location.
Contact : Haven Garden Staff
Address : 100-1000 21st Ave N Cranbrook BC V1C 5L9
Phone : 250-417-2523 Fax : 250-417-2895
Website : http://www.kootenays.cmha.bc.ca
Population served : Women who have completed first stage transition or safe home programming and their children
Referral process : Self referral.
Service provided : Housing from 6 - 18 months for women and children who require services intended to reduce the impact of victimization and trauma from exposure to violence.
Contact : Transition House Staff
Phone : 250-4264887 Toll Free : 1-800-200-3003
Website : http://www.kootenays.cmha.bc.ca/how-we-can-help/womens-services
Population served : Women who have completed first stage transition or safe home programming and their children
Referral process : Self referral.
Phone : 250-426-4887 Toll Free : 1-800-200-3003nd children. Support programs for women, children, and youth to discover individual strengths, self-esteem goal setting, life skills, and advocacy.-
Contact : Provincial Office
Phone : 604-731-4252 Fax : 604-731-4698
Website : https://www.optionsforsexualhealth.org
Contact : local 250-426-3995
Population served : Any individual wanting information on sexual health services.
Referral process : Self referral.
Service provided : Drop-in Clinic every Wednesday 6:30 p.m. - 8:30 p.m.
Contact : Manager
Address : 100-125 10th Ave S Cranbrook BC V1C 2N1
Phone : 250-489-3114 Fax : 250-489-3151
Website : https://summitfamily.ca/
Population served : Women, children, and men who have experienced sexual assault, violence in relationships and/or childhood
Referral process : Self referral.
Service provided : Provide counselling and support and referrals to other services as necessary.
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Kootenay Outreach Support Service
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